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Senior SCCM Technician

Senior SCCM Technician Position Description: Be part of a growing team in one of the largest technology and business services firms in the world. If you are a highly motivated, energetic, customer focused, and forward thinking team player then we have an opportunity for you in our End User Services operation. Your future duties and responsibilities: o Experience in SCCM (System Center Configuration Manager) 2012 R2 or SCCM 2016 o Application Deployment, SD and Patch management o Application Packaging and Windows Application Migration(Win 10) o Internal and UAT Testing Distribution and System Administration/Implementation of networks. o Perform software distribution and patch management to Windows PC's, laptops, and servers o Provide functional and technical written evaluations of products and operating system upgrades and patches o Perform 3rd level support, identifying root cause with strategic solutions to problems. o Strong experience in SCCM Administration, Software deployment and Package/Application. o Good working experience in SCCM Site Maintenance tasks o Solid Experience In Creating OSD Task Sequences for SOE Images. o Expertise in Deploying Applications to End Users(Production) Using SCCM 2012 & SMS. o Experience in Handling Tickets and Supporting Production Issues. o Provide technical guidance and coordination with onsite / offshore teams. o Understand client work practices and the nature of their business o Define project scope, goals and deliverables that support business goals in Collaboration with senior management and stakeholders. o Coordinate and collaborate workflow processes and issues in Project delivery and team handling, capacity &Release management o Experience in using creating Transforms (MST), Patches (MSP) and Merge Modules etc., for use with MSI's. Required qualifications to be successful in this role: o 7+ years of SCCM experience, working with Operating System Deployment (OSD) feature o OSD Driver profiles, OSD Windows 10 Update Servicing, and OSD User State Migration (USMT) o Previous Windows 10 Deployment experience o Windows 10 Image development o MDT Task Sequence development o SCCM Task Sequence development o Bitlocker with MBAM o Microsoft USMT ability to configure and troubleshoot from a task sequence and stand alone o Scripting experience with focus on automation (PowerShell) o Must have excellent verbal and written communication skills Skill Set: o Active Directory (General) - 5 years, Proficiency Level of Senior o Microsoft Operating Systems to Windows 10 - 7 years, Proficiency Level of Senior o SCCM/(SMS) - 7 years, Proficiency Level of Senior o Endpoint Security - 3-5 years, Proficiency Level of Senior o Network connectivity and concepts - 5 years, Proficiency Level of Senior o Team-Oriented - 10 years, Proficiency Level of Senior o Project-Oriented - 5 years, Proficiency Level of Senior Minimum Education Required - Bachelor's Degree Additional Information: o Must be able to interact with Client and CGI Management professionally o Needs Ability to coordinate multiple Vendor Relationships o Must be able to handle Client growth in the end-user environment o Must have Excellent professional presentation, excellent communication and documentation skills o Must be able to create, implement and enforce processes and policies o Must be able to interact with other technical towers on a level commensurate with those skillsets Skills: SCCM Position ID: J0918-2235
Salary Range: NA
Minimum Qualification
8 - 10 years

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